Shipping & Returns

Shipping

Domestic shipping flat rate $8.50 Australia post 500gm satchel.

Or upgrade to domestic express/tracked parcel $10.50

Free domestic shipping on orders over $100.00

International shipping costs with Australia post are $28.70 for a tracked air parcel. In some instances, tax/duties may apply in your country, and those will be the buyers responsibility.

Returns policy

I want you to be happy with your purchase. I aim to maintain an excellent quality and standard with every item I send out to a new home. If for some reason you are unsatisfied with your item, please contact us within 14 days with a description and photos of the item, and if we determine it is faulty, you will receive a replacement/refund once the faulty item is returned. Email hello@jacquelinecreative.com.au with information regarding returns. I take pride in my creations, and my customers are important to me, so I will always endeavour to provide you with the best possible buyer experience.